Cake Decorator

Job Description:

In the role of a Cake Decorator, your job will comprise all tasks associated with the production and adornment of cakes, pies, delicacies, and custom-made items. Your innate creativity will come into play as you fashion and perfect all signature bakery products, guaranteeing that everything is flawless.

As a crucial part of the Bakery team, your role as a Decorator entails maintaining the reputation of our brand by ensuring that our delectable treats meet our high quality standards while also delivering exceptional customer service.

Aside from carrying out these protocols, it is important to abide by our Core Values and objectives, endorse companywide, regional, and store programs and campaigns, and guarantee strict compliance with all relevant Food Safety and compliance responsibilities in the department.

Job Responsibilities:

• Prepare, complete, and adorn cakes, tarts, bakery items, and pastries made to order.
• Meet business demand by constructing, frosting, and embellishing bakery items in adherence to standardized procedures.
• Determine the order of production and suggest modifications if necessary.
• Present the items and feature them in the sales exhibit to fulfill and entice shoppers. Supervise the caliber of the products to maintain their freshness and ensure the appropriate rotation of components in the showcase, following standard guidelines.
• As an assistant, it is important to provide guidance and assistance to Bakery Decorator Apprentices and other team members. This support will help them to learn and grow in their role, ultimately leading to a successful career.
• Craft bespoke cake designs tailored to individual customer requests for a truly unique dessert experience.
• Deliver exceptional customer service by swiftly and efficiently catering to the needs of customers, showcasing suggestive selling tactics, and ensuring prompt and courteous response to phone calls and pages.
• Uphold or guarantee the upkeep of a spotless and hygienic workspace and shopping area; follow Whole Foods Market's cleanliness and safety regulations to preserve equipment.
• Opening, mid, and closing tasks must be completed as given, guaranteeing the correctness of the labels and costs.
• Fulfill additional responsibilities as instructed.

Skill Requirements:

• Proficient in cake and pastry decoration, with expertise in intermediate-level piping techniques and aptitude for designing elegant floral arrangements and borders.
• To effectively blend buttercream colors and create cohesive palettes, it is essential to have a solid understanding of color theory.
• Proficiency in the correct utilization of all types of frosting including Swiss Buttercream, American Buttercream, Ganache, Cream Cheese Icing, Whipped Cream, Chantilly, German Chocolate Icing, Fudge Icing, and numerous kinds of Meringue, is an important skill for a pastry chef to possess.
• The capability to adhere to recipes, instructions, and processes, combined with productive time-management and organization abilities.
• Enhanced methods for managing knives, equipment, and tools with safety precautions.
• The ability to convert between different units of measurement is essential when modifying a recipe. For instance, you may need to know how many cups are in a quart when you want to halve or double a recipe.
• A cooperative mindset and adept communication abilities are essential for successful teamwork.
• A skillful delivery of information in a clear and respectful manner to colleagues, patrons, and suppliers is paramount.
• Providing exceptional customer service and meeting customer service expectations is imperative in every interaction with clients, vendors, and colleagues.
• Displaying a strong ethic towards work and working efficiently in a fast-paced setting with an immediate sense of importance.

Experience:

• At least half a year to a year experience in retail or restaurant industry required.
• Successfully finish the Bakery Decorator Apprentice course or acquire corresponding work experience.
• It is desirable to have previous work experience in a bakery or grocery store.

The job demands certain physical requirements and working conditions:

• Capability to carry weight up to 50 pounds is an essential requirement.
• For a typical 8-hour workday, one can expect to be on their feet for a considerable amount of time, ranging from 6 to 8 hours, depending on the nature of their work.
• The act of manipulating objects with the hand can be achieved through methods such as grasping, fine maneuvering, pushing, and pulling.
• The physical demands of work include various movements such as bending, twisting, squatting, and reaching.
• The use of cleaning chemicals authorized by the FDA and their impact on human health and safety is a highly relevant concern.
• Freezing is a temperature condition that is defined as being less than 32 degrees Fahrenheit.
• Tasked with the capacity to operate in both damp and dry settings.
• Being available to work varied shifts including nights, weekends and holidays is a must.
• Proficiency in handling various types of equipment and machinery, such as knives, box cutters, electric pallet jacks, and other heavy tools.
• The utilization of ladders might be necessary.

This document aims to provide a brief overview of important duties for this role but is not intended to be a comprehensive list of responsibilities. It should be noted that not all positions may require the same tasks or qualifications, and as an individual progresses in their job, additional duties may be added at different levels. Job requirements may also change depending on business needs or location, and a promotion should only be considered once an individual has proven their capability in their current role. Furthermore, a promotion will only be granted if it is deemed necessary for the business and the candidate is deemed the most qualified match for the new job. It should be understood that completing certain milestones does not guarantee a promotion but can help prepare an individual for the challenges of a higher-level role.

Whole Foods Market places a high value on offering fair and equal job opportunities to every team member and job candidate, regardless of their ethnicity, religion, gender, sexual orientation, pregnancy, age, disability, or any other legally defined characteristic. Our company's hiring decisions are solely based on the applicant's qualifications and the needs of the business.